Importing Solan’s wallets to the phone: Guide to solving problems
As a salted user, you are probably not a stranger to a hopeless impression of account management on many devices. However, if you recently imported new wallets on your phone, but you have problems with one of them, you may wonder what is happening. In this article, we delve into the possible causes of the error “You are watching this account” and we provide a step -by -step guide to solve the problem.
Problem: Error “You watch this account”
When Solana’s wallets are imported into the phone, they usually synchronize with the browser’s wallet. However, if you are trying to import new wallets on the phone, while one of them is already used by another user (i.e. the error “You watch this account”), this may cause a significant inconvenience.
potential causes and solutions
- Wallets do not synchronize correctly : this may result for various reasons, such as:
* Incorrect pin or slogan or password
* Insufficient internet connectivity during the import process
* Contradictory network settings on the phone
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Steps for solving problems
To solve the problem and effectively import a new wallet, follow the following steps:
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- Update Solana Wallets : Install and update both existing wallets to make sure you have the latest functions and error corrections.
- Clear the portfolio cache
: Clear the cache for each portfolio, deleting the following files:
* Android/Purtes/Cache.json in the Solana application catalog
* iOS/portle/cache.json in the Solana application catalog
- Refresh the portfolio address : Refresh the portfolio address associated with the new portfolio on the phone.
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Application
If you have problems importing one of the Solana’s wallets on your phone, try the steps to solve the problems presented above. By solving potential causes and solving conflicts between the portfolio, you should be able to effectively import a new wallet. If you still have problems, contact our customer service team for further help.
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